Terms and Conditions

Consent
By submitting your property details to us for publication you are indicating:
  • That you are the legal owner of the property with the sole right to sell
  • That you agree to 2roost publishing these details for you
  • That the details supplied by you are TRUE and ACCURATE and not misleading in any material way.

Copyright
In respect of any property details or photographs submitted by you for publication, you confirm that you own full title to such details and /or photographs and you agree to grant a copyright license to 2roost.

Note that you cannot use photographs from estate agent's particulars without their express permission - it is the customer's responsibility to ensure they have copyright over any materials supplied to us for publication on their behalf and you agree to indemnify 2roost in respect of any claims against us or expenses incurred by us in respect of breach of copyright issues.

Photographs, images, property descriptions and all other site content displayed here are copyright of 2roost Ltd and may not be reproduced without our written consent or used in any other advertisement or marketing.

Your privacy and security
Your personal details are held on a secure database and only those details you wish to be published are made available to our site visitors. We do not pass confidential customer information to other organisations.

Fantasy property descriptions
All property details supplied by owners to us must as far as possible be FAIR, HONEST and ACCURATE. It is crucial that you are very careful and do not miss lead the buyers in any way.

We reserve the right to edit or delete any descriptions which we know or believe to be false or misleading.

Except where stated, we don't take responsibility for the factual accuracy of the information you supply to us for publication, so it’s down to you.

We also remove the right to remove properties from the 2Roost web site and suspend all marketing and/or advertising activity where we know or believe the property description to be false or misleading.

Personal websites
We have no objection if customers wish to refer to an additional personal web space address within our listings, for provision of additional photographs or information, subject to the following:

  • We offer to advertise your property information on our website; we do not offer to advertise any other service you may wish to use in connection with your marketing. The display of any website URL within our listings is subject to our ABSOLUTE discretion and it is our policy to allow only URL's which are strictly personal /non-commercial. Links to commercial domains or pages referencing estate agents or their websites are not permitted.

For sale / to let signs
Due to local planning regulations, you may only be allowed to erect one For Sale / To Let Board on your premises. If you wish to display more than one For Sale / To Let Board you must seek written permission from your local council.

For Sale / To Let Boards remain the property of 2Roost Ltd and must be made available for collection on or soon after the date of your move. It is your responsibility to notify 2Roost Ltd that you would like the board to be collected, or you may be charged £50 if the board is not returned.

Refunds / cancellation
No refund of our fees will be made once payment has been received and your property has been made live on our web site.

In the interests of clarity, all cancellation instructions must be provided in writing or via email. Verbal requests for cancellation cannot be accepted; we will then arrange collection of board and take your details off the website.

Keeping in touch
Your property will be advertised on our website for up to one year. If you wish to put your property on hold at any time please let us know and we will then re submit your details whenever you are ready at a cost of £25.00 .We do ask that you keep us informed of any offers received and in particular when contracts are exchanged, or where you wish to stop receiving responses to your ad from interested buyers. This enables us to keep our site up to date and avoids wasting buyers' time. It is your responsibility to contact us if you wish to advertise your property after the first year ends.

Limit of liability
The maximum liability for any loss arising due to mistakes and/or negligence on the part of 2Roost Ltd will be limited to a sum equal to the original order value.

Interruption in service
2roost.com makes every reasonable effort to ensure that our website facilities are available to internet visitors and customers at all times. However, we do not offer any guaranteed percentage time of availability and accept no financial liability for any interruption in service or temporary loss of some or all website facilities at any time.

On occasion, necessary maintenance or upgrade work requires the site to be taken 'off-line' without notice, but we endeavour to keep downtime to a minimum and in most cases of scheduled maintenance, this normally involves no more than a few minutes.

Our website is hosted in a secure protected environment with excellent security, fire and backup measures in place and a very high level of service is anticipated.